Frequently Asked Questions

A cozy bedroom with a large window, cream curtains, a bed with white sheets and a pillow, a big stack of books along the wall, and a large framed photo of potted flowers on the wall.
A calm lake surrounded by green pine trees, with a small wooden building on the shoreline and mountains in the distance.
  • All prints are created on premium archival fine art paper with a smooth, matte finish that gives images a soft, painterly quality. I use pigment-based archival inks rated to last 100+ years under proper display conditions. Each print is professionally produced to ensure rich, accurate colors and exceptional detail. You can find complete care instructions on my Print Care page.

  • Most prints ship within 3-5 business days of your order. During busy seasons (like the holidays), this may extend slightly, but I'll always keep you updated. You'll receive a tracking number via email as soon as your print ships. For complete shipping details, visit my Shipping & Returns page.

  • Currently, I only ship within the continental United States. If you're international and interested in my work, please email me and we can discuss options!

  • Each print is carefully packaged in protective materials to ensure it arrives in perfect condition. Smaller prints ship flat in rigid mailers, while larger unframed prints are rolled in sturdy tubes. All packaging is designed to protect your art during transit.

    Oversized prints require freight shipping and signature upon arrival. Please reference my Shipping page for details.

  • Absolutely! I love when my prints become gifts. Simply let me know at checkout this is a gift. No pricing information is ever included in the package.

  • Due to the custom printing, returns are not accepted unless the piece arrives damaged. For complete details, please see my Shipping & Returns page.

  • I know choosing art can feel overwhelming. If you'd like personalized recommendations, just email me with some details about your space (room type, color scheme, size you're looking for, and the feeling you want to create). I'll send you some thoughtful suggestions tailored to your needs.

Still have questions?

I'm here to help! Whether you need sizing advice, want to know more about a specific print, or just want to chat about art—I'm all ears.

hello@scrunchymom.com